Dog & Duck
Plaques and Wooden signs
Gifts and Such...
Return authorization is required from Lake and Lodge for any
returned merchandise. We cannot accept returns on used items, special order
merchandise, or personalized items. Merchandise must be in original packaging and be
resalable as new. All requests must be made within 30 days of delivery.
Shipping charges are non refundable. Please e-mail
or call 1-877-224-6997 prior to returning any merchandise. All merchandise
returned without an RA# will be subject to a 20% restock fee.
All orders automatically calculate shipping charges. If
you question the amount added for shipping please email us within 24 hours of
receiving your conformation. Most items are shipped within 3-5 business
days. You can expect to receive your order within in 7-10 business days. Custom
orders and plaques may take up to 6 weeks. Orders may SHIP AHEAD,
when out of stock items are included in multiple item orders. If an order is
SHIPPED AHEAD and the shipping method is by air, (Next Day, Next Day Saver, 2nd
Day Air) the remainder of the order will ship via Ground. You will not be billed
for the additional shipping. International orders will not be SHIPPED AHEAD.
All international order shipping is calculated manually .
International customers will be responsible for payment of any applicable duties
at the time an order arrives at its destination. You must contact your local
Department of Commerce for any duty and taxes that may be added. Lake and Lodge orders only include the cost of the item and the shipping. Any duty
or taxes may be added at the time of delivery.
International orders will not be SHIPPED AHEAD. (see above reference to SHIP
Because of increased Internet fraud, we are requiring proof of card ownership
for ALL NEW International orders over $50.00. Before we process any NEW
INTERNATIONAL ORDERS we must have a copy of the credit card statement with the
name and address of the customer the order is being billed to on file. It must
be either faxed to us at 1-317-219-3421 or mailed to us at LakeandLogde.com, c/o
Home Team Golf , 2315 Conner Street, Noblesville, IN 46060, Attn: Order Processing. Please contact
customer service with any questions. email
or by phone 1-877-224-6997.
|How long does it take to get my product?
Usually your item will arrive within 10 days of your order. However due to
the number of teams and products that we carry some items, due to
production delays and out of stocks, may take longer.
|Is it safe to shop online?
This site has security measures in place to protect the loss, misuse and
alteration of the information under our control.
All orders are transmitted on a fully secure SSL server. When you enter
your credit card number into the order form, it is transmitted across the
Internet in an encrypted (scrambled) form, then decoded when we receive
We encrypt every order to protect your credit card number and personal
information. Encryption is a process by which we use software to scramble
your credit card number and personal information in transit.
Lake and Lodge's Commitment to Privacy:
Lake and Lodge respects our customer's privacy. Any information transmitted
to us, whether inquiry or transaction related, will be exclusively
retained by LakeandLodge.com. We do not sell, trade, or transfer
sensitive customer information to third parties.
We may, however, contact our customers from time to time regarding new
products, sales discounts, or other special promotions